Home » Delivery Info

What to expect

A simple overview of how delivery and pickup are handled.

Before your event We’ll contact you the Monday before your event to confirm delivery and pickup details.
Day-before reminder We’ll send a reminder the day before your event.
After-event reminder After your event, we’ll send a pickup reminder.

Scheduling & communication

  • We’ll confirm delivery and pickup details the Monday before your event.
  • We’ll send a reminder the day before your event.
  • After your event, we’ll send a pickup reminder.
  • On delivery and pickup day, we may notify you when we’re en route when available.

Delivery & pickup timing

  • Delivery and pickup timing depends on scheduling, route planning, and event logistics.
  • Orders may be delivered 1–3 days before the event and picked up 1–3 days after the event, depending on scheduling.
  • We’ll communicate timing as your event approaches.

Service area

We deliver throughout much of the Lake George, Saratoga, and Glens Falls region.

Our delivery area commonly includes the following towns and surrounding areas:

Corinth Fort Edward Gansevoort Glens Falls Hadley Hudson Falls Lake George Lake Luzerne Queensbury Saratoga Springs South Glens Falls West Glens Falls Wilton And surrounding areas
Outside our core area? We may be able to accommodate extended locations. Additional fees may apply. Please contact us with your event address for confirmation.

Delivery fees & site access

How delivery charges are calculated and what may affect pricing.

How delivery fees work

Delivery fees are based on distance from our service area hub and the specifics of your event site. Standard delivery includes scheduled drop-off and post-event pickup, placement of rental items up to 100 feet from the delivery vehicle, and a standard 4-hour delivery window.

  • Delivery costs are calculated automatically during checkout.
  • A long-carry fee applies when items must be moved more than 100 feet from the delivery vehicle.
  • Additional fees may apply for stairs, elevators, or difficult access conditions.
  • Fees may vary based on terrain, accessibility, timing, or site requirements.

Minimum order

A minimum rental subtotal of $75 is required to book. This applies before delivery, taxes, and optional add-on services such as damage waiver. If your subtotal is below the minimum, you can add items or pay the difference during checkout.

Optional scheduling requests

These requests may be available for an additional fee depending on date and scheduling:

  • Exact-time delivery requests: +$50–$150
  • Exact-time pickup requests: +$50–$150
  • Sunday or after-hours delivery or pickup: +$100–$150

Questions about delivery?

Send us a message and we’ll help confirm details for your event location, access, and scheduling.

Contact Us

Last Updated: December 2025