Delivery
Delivery information
Here’s what to expect for delivery and pickup, service area details, and optional services. If you have questions, we’re happy to help.
Planning & timing
How scheduling works and what to expect around your event dates.
Scheduling & communication
How we confirm details and keep you updated.
- We’ll contact you the Monday before your event to confirm delivery and pickup details.
- We’ll send a reminder the day before your event.
- After your event, we’ll follow up with pickup timing.
- On delivery and pickup day, we may notify you when we’re en route (when available).
Delivery & pickup timing
Typical timing and scheduling options.
- Delivery: Typically 1–3 days before your event.
- Pickup: Typically 1–3 days after your event.
- Standard delivery includes a 4-hour window.
- Need a specific time? Exact delivery or pickup timing may be available for an additional fee, depending on scheduling.
Service area & fees
Where we deliver and how delivery costs are calculated.
Service area
Examples of towns we commonly serve.
Our delivery area covers much of the Lake George, Saratoga, and Glens Falls region, including:
Outside our core area? We may be able to accommodate extended locations (additional fees may apply). Please contact us with your event address for confirmation.
Delivery fee
How delivery fees are determined.
Delivery fees are based on distance from our service area hub and the specifics of your event site. Standard delivery includes scheduled drop-off and post-event pickup, placement of rental items up to 100 feet from the delivery vehicle, and a standard 4-hour delivery window.
- Delivery costs are calculated automatically during checkout.
- Additional fees may apply if the delivery location is more than 100 feet from the vehicle.
- Fees may vary based on terrain, accessibility, timing, or site requirements.
Policies & add-ons
Minimums and optional services that may apply to your order.
Minimum rental requirement
Minimum subtotal before delivery, tax, and add-ons.
A minimum rental subtotal of $75 is required to book. This applies before delivery, taxes, and optional add-on services (such as damage waiver). If your subtotal is below the minimum, you can add items or pay the difference during checkout.
Optional add-ons
Additional services (availability varies by date and schedule).
These options are available for an additional fee and may depend on scheduling:
- Exact-time delivery requests: +$50–$150
- Exact-time pickup requests: +$50–$150
- Long carry (beyond 100 ft), stairs, or elevator access: +$50–$100
- Sunday or after-hours delivery or pickup: +$100–$150
Questions about delivery?
Send us a message and we’ll help confirm details for your event location and schedule.
Last Updated: December 2025